Privacy Policy
Effective Date: March 15, 2022
MonCargo, Inc. ("MonCargo" or "the Company") hereby establishes the following terms and conditions for the use of personal information obtained from users of MonCargo (hereinafter referred to as "the Service"). The Company hereby announces that it will utilize personal information obtained from users of MonCargo (hereinafter referred to as "the Service") in accordance with the provisions outlined in the Act on the Protection of Personal Information (hereafter referred to as the "Personal Information Protection Law") for the purpose of providing the Service. This Policy pertains to the handling of personal information obtained from users, which includes information as defined in the Act on the Protection of Personal Information (referred to as the "Personal Information Protection Act"). This Policy shall govern the treatment of personal information, including "Personal Information" as defined in the "Personal Information Protection Law".
1. acquisition of personal information
We collect personal information in the following cases
- When a user enters or provides personal information in connection with the use of the Service
- When we collect personal information in connection with the use of the Service.
- In addition to the above, personal information is legally obtained when it is provided by a third party to whom the user has given consent.
2. Purpose of Use of Personal Information
The Company will use the acquired personal information, etc. appropriately within the scope of the following purposes.
- To provide this service and to perform related work
- To provide customer support and respond to inquiries
- To distribute, survey, and analyze marketing campaigns for the purpose of improving and enhancing the quality of the Service
- To provide functions to promote user use and improve convenience, such as recommendations using log information, etc. within the Service
- To create and use statistical information about the Service that is processed into a format that does not allow identification of specific individuals.
- To send notices regarding the Service and the Company, such as maintenance information, changes to the Terms of Use, and other important communications
- To provide e-mail newsletters and notices that we consider useful to our users
- To apply for and conduct interviews, questionnaires, campaigns, monitoring, etc. for our customers
- To improve the Service and develop new services
- To ask questions, contact you, or otherwise respond to your violation of the Company's terms and conditions of this service
- For other matters incidental or related to the above items.
##3 Cookies and access logs The Company acquires cookies and similar technologies, device information, operation log information for the Service, and access logs in order to understand and analyze the use of the Service. You may refuse to accept cookies by setting your browser to refuse cookies, but if you do, you may not be able to use some of the Services.
4. Changes to the Purposes of Obtaining and Using Personal Information
We may change the purposes for which we collect and use personal information to the extent that we reasonably believe that such changes are relevant, and we will notify users of such changes or announce them on this page.
5. provision to third parties
We will not provide personal information to any third party without obtaining the prior consent of the user, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, this shall not apply in the following cases
- When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided as a result of the succession of business due to merger or other reasons
- When personal information is provided to providers of information collection modules such as access analysis tools and ad networks.
- When it is necessary for the protection of a person's life, body, or property, and when we deem it difficult to obtain the consent of the person.
- When the provision of personal information is especially necessary for improving public health or promoting the sound growth of children, and when we deem it difficult to obtain the consent of the person in question
- When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual may impede the execution of such affairs.
- In other cases where the provision of personal information is required by law.
6. Disclaimer Regarding Disclosure to Third Parties
In the following cases, we assume no responsibility whatsoever for the acquisition of users' personal information by third parties.
- When a user discloses personal information to a third party through the use of the Service's functions, etc.
- When identification information (e-mail address/password, etc.) necessary to log in to the Service is obtained by any means other than the User himself/herself.
7. Use of Targeted Advertising and Access Analysis Tools
We use or plan to use the following advertising platforms and access analysis tools in order to understand user trends and deliver more relevant advertisements. Please refer to the following for the policies and guidelines of each service.
8. Correction of Personal Information
In the event that the Company is requested by a user to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her personal information on the grounds that such information is not true, in accordance with the provisions of the Personal Information Protection Law, the Company will correct, add, or delete such information. If a user requests correction, addition, or deletion of his/her personal information (hereinafter referred to as "Correction, etc."), we will, after confirming that the request is made by the user himself/herself, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, correct the content of the personal information and notify the user of such correction, etc. However, this shall not apply in cases where we are not obligated to make such corrections, etc. under the Personal Information Protection Law or other laws and regulations.
9. Suspension of Use of Personal Information
If we are requested by the individual themselves to suspend or delete the use of their personal information (hereinafter referred to as "Suspension of Use, etc.") based on the provisions of the Personal Information Protection Act due to reasons such as the personal information being handled beyond the scope of the pre-publicized purpose of use or being obtained through deception, falsification, or other fraudulent means, or if we are requested by the individual themselves to suspend the provision of personal information (hereinafter referred to as "Provision Suspension") based on the provisions of the Personal Information Protection Act due to reasons such as the personal information being provided to third parties without the individual's consent, and it is confirmed that there are grounds for the request, we will promptly suspend the use or provision of personal information after confirming that the request is from the individual themselves, and notify the individual accordingly. However, this does not apply if we are not obligated to suspend the use or provision under the Personal Information Protection Act or other laws and regulations.
10. Disclosure of Personal Information
When we are requested by a user to disclose his/her personal information in accordance with the provisions of the Personal Information Protection Law, we will disclose such information to the user without delay after confirming that the request is made by the user himself/herself. If such personal information does not exist, we will notify the user to that effect. However, this does not apply to cases in which we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. Please note that a fee of 5,000 yen per case will be charged for the disclosure of personal information.
11. security control measures
The Company shall exercise necessary and appropriate supervision to prevent unauthorized access to personal data or leakage, loss, or damage of personal data, and to otherwise safely manage personal data. In addition, personal data will be retained for the period necessary to achieve the purpose of use.
12. Changes to Privacy Policy
We will review our privacy policy from time to time in an effort to continually improve it, and may change this policy as necessary, in which case we will notify users or publicize the changes on this page.
13. Inquiries
Please direct any inquiries to the following contact point.
- E-mail: info@moncargo.io
- Name of business: MonCargo, Inc.
- Address: Miyamasuzaka Building 609, 2-19-15 Shibuya, Shibuya-ku, Tokyo, Japan
- Representative: Ayana Gosho
This representation is written in Japanese as the authentic text. In the event of any discrepancy between the translated version and the Japanese version, the Japanese version shall prevail.